The confidentiality and due protection of personal information obtained by Coordinadora de Carrier's, SA de CV, its affiliates and/or subsidiaries (hereinafter, “VÍVARO”) is of utmost importance. VÍVARO is committed to protecting the personal data (the “Personal Data”) that it provides to us in a responsible manner and in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other applicable regulations. For VÍVARO, the collection of certain Personal Data is necessary to carry out the activities intrinsic to its commercial and commercial line of business. VÍVARO has the legal and social obligation to comply with the legal and security measures sufficient to protect the Personal Data that it has collected for the purposes that will be described in this Privacy Notice. All of the above is done with the objective that you have full control and decision over your Personal Data. Therefore, we recommend that you read the following information carefully.
You will have this Privacy Notice available at all times on our website www.vivaro.com
Identity and address of the person responsible.
VÍVARO, with address at Avenida San Jerónimo No. 210 poniente, Colonia San Jerónimo, Monterrey, Nuevo León, CP 64640, Mexico is responsible for safeguarding the integrity, privacy and protection of the Personal Data that you provide to us. The Personal Data and Sensitive Personal Data subjected to processing by VÍVARO to comply with the purposes indicated in this Notice to be mentioned may be: Personal identification data, Personal contact data, property and/or financial data, address, email, gender , age, place of birth, occupation, Federal Taxpayer Registry and Unique Population Registry Code, credit history, as well as your history of telecommunications services received from VÍVARO or acquired from the latter. In the same way, you are informed that in order to comply with any current legislation or requirement of a competent authority, your Personal Data may be collected.
VÍVARO, through the different technologies available to its service, will be able to obtain your Personal Data, including images, photos and videos, in order to provide you with a better shopping experience through: product categories designed for each of our clients. and your needs; personalized benefits and offers according to your contracted services, various sales channels, among others. You are informed that any person entering the VÍVARO facilities may be video recorded by surveillance cameras. These images are used for your safety and that of the people who visit them.
Primary Purposes.
VÍVARO will process your Personal Data for the following primary and necessary purposes: Identify you; Respond to and manage any request related to the goods and/or products and/or services we offer; Facilitate the location, processing, supply and sale of products and/or services; Contact you to follow up on the contracted product and/or service; Carry out consultations, investigations and reviews in relation to complaints, claims or contracting of services; Participate in dynamics, trivia, contests, raffles, games and/or raffles; Inform you of the results of the dynamics, trivia, raffles, games and/or raffles; and Publish the list of winners.
Secondary purposes.
Prepare statistical purposes; possible subsequent contacts and facilitate future purchases; send you communications; inform you about new telecommunications service plans, promotions and offers according to your interests; process your data related to your purchase history to create consumer profiles; to inform you of the launch of new products, attachment programs, promotions and/or offers according to your interests. If you do not want VÍVARO to process your information for any of the secondary purposes, you may request it by email: arco@vivaro.com where our Personal Data Protection Department will assist you in a timely manner.
Transfers.
VÍVARO, in order to fulfill the purpose(s) described above or other purposes required by law or by the competent authorities, will transfer the necessary data in the legally provided cases, as well as those linked to the legal relationship between you and VÍVARO. The aforementioned data may be transferred to any affiliated and/or subsidiary company or company with whom VÍVARO has a commercial relationship, in order to comply with the aforementioned purposes for which your Personal Data and Sensitive Personal Data were obtained.
Means and procedure for ARCO Rights and Revocation of Consent.
You or your legal representative may exercise any of the rights of access, rectification, cancellation or opposition (hereinafter "ARCO Rights"), as well as revoke your consent for the processing of your Personal Data, however, you may only oppose the processing of your Personal Data for purposes other than those that are necessary and give rise to the legal relationship, without this having as a consequence the conclusion of the treatment for primary purposes. The ARCO Rights may be exercised through the application that is available to you on the website www.vivaro.com which must be sent via email to the VÍVARO Personal Data Protection Department at the email address arco@vivaro.com where said Department will assist you in a timely manner. In order for our Personal Data Protection Department to be able to follow up on your request, you or your legal representative must correctly prove your identity, so it will be necessary for you to complete all the fields indicated in the request described above and accompany it with a copy of any of the valid official identifications indicated. In the event that the information provided in the application is erroneous or insufficient, or the corresponding accreditation documents are not attached, our Personal Data Protection Department, within five (5) business days following receipt of the request, may require you to provide the necessary elements or documents to process it. You will have ten (10) business days to respond to the request, counted from the day after you received it. If a response is not provided within said period, the corresponding application will be considered as not submitted. Our Personal Data Protection Department will notify you of the determination adopted, within a maximum period of twenty (20) business days from the date the request was received, so that, if appropriate, it becomes effective within fifteen (15) business days after the response is communicated. The response will be given electronically to the email address specified in the request.
Limitation and/or Disclosure of your Personal Data.
You may limit the use or disclosure of your Personal Data by sending your request to our Personal Data Protection Department at the address arco@vivaro.com. The requirements to prove your identity, as well as the procedure to respond to your request, will be governed by the same criteria indicated in the previous section. If your request is approved, VÍVARO will register it on the corresponding exclusion list.
Cookies and/or Web Beacons.
VÍVARO uses various technologies to improve the efficiency of its websites, including your experience when you browse those sites. These technologies include the use of cookies. Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can later use. This information allows us to identify you and save your personal preferences to provide you with a better browsing experience. You can disable the use of this type of technology at any time.
Changes to the Privacy Notice
Any change or modification to this notice may be made by VÍVARO at any time and will be announced through the website. www.vivaro.com.
VÍVARO Personal Data Protection Department:
Address: Avenida San Jerónimo No. 210 west, Colonia San Jerónimo, Monterrey, Nuevo León, CP 64640, Mexico.
Email: arco@vivaro.com
Hours: 9:00 a.m. to 6:00 p.m. Monday through Friday.
Update date: July 5 (fifth), 2024 (two thousand twenty-four).
Identity and address of the person responsible.
Coordinator of Carrier's, SA de CV, its affiliates and/or subsidiaries (hereinafter, “VÍVARO”), with address at Avenida San Jerónimo No. 210 poniente, Colonia San Jerónimo, Monterrey, Nuevo León, CP 64640, Mexico In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, its Regulations and other applicable regulations, you are responsible for safeguarding the integrity, privacy and protection of the personal data you provide to us.
Personal Data and Sensitive Personal Data submitted to treatment.
VÍVARO, to comply with the purposes indicated in this Notice, will process your personal identification data, personal contact data, family data, employment data, data on physical characteristics, academic data, property and/or financial data or personal reference data. Likewise, we inform you that to fulfill the purposes described in this notice, sensitive personal data may be processed, such as: data on union membership, past, present and future health data, biometric data, psychometric profiles and anti-doping tests.
Primary Purposes.
VÍVARO will process your data for the following primary and necessary purposes:
- For identification;
- To evaluate and determine that you have the skills and aptitudes to fill any vacancy;
- To carry out any management before dependencies or public and private entities;
- To carry out and/or manage any act and/or activity related to selection and recruitment;
- Retain your information as a potential candidate.
By virtue of the above, it is necessary to obtain your express consent for the processing of your personal data and sensitive data, since it is a legitimate, specific purpose and in accordance with the activities or purposes of VÍVARO to carry out possible contracts.
Likewise, you are informed that, if you are hired, all your information will be attached to your employment file.
Secondary purposes.
Statistical purposes.
If you do not want VÍVARO to process your information for any of the non-necessary secondary purposes mentioned above, you may request it by email. arco@vivaro.com where our Personal Data Protection Department will assist you in a timely manner.
Transfers.
VÍVARO to fulfill the necessary purpose(s) described above or other those required by law or by the competent authorities, will transfer the necessary data in the legally provided cases, as well as those related to the legal relationship between you and VÍVARO . They may be transferred to any affiliated, subsidiary company, or with which it maintains a commercial relationship.
Means and Procedures to Exercise Arco Rights.
You or your legal representative may exercise any of the rights of access, rectification, cancellation or opposition (hereinafter, the "ARCO Rights"), however, you may only oppose the processing of your personal data for purposes other than those that are necessary and give rise to the legal relationship, without this having as a consequence the conclusion of the treatment for primary purposes; likewise, you may revoke your consent for the processing of your personal data.
The ARCO Rights may be exercised through the application that is available to you on the website www.vivaro.com, which must be sent via email to the VÍVARO Personal Data Protection Department, at the email address arco@vivaro.com where said Department will assist you in a timely manner.
In order for our Personal Data Protection Department to follow up on your request, you or your legal representative must correctly prove your identity, so it is necessary that you complete all the fields indicated in the request described above and accompany it with a copy of any of the current official identifications indicated.
In the event that the information provided in the application is erroneous, insufficient, or the corresponding accreditation documents are not attached, our Personal Data Protection Department, within five (5) business days following receipt of the request, may require you to provide the necessary elements or documents to process it. You will have ten (10) business days to respond to the request, counted from the day after you received it. If a response is not provided within said period, the corresponding application will be considered as not submitted. Our Personal Data Protection Department will notify you of the determination adopted, within a maximum period of twenty (20) business days from the date the request was received, so that, if appropriate, it becomes effective within fifteen (15) business days after the response is communicated, which will be sent electronically to the email address specified in the request.
Limitation and/or Disclosure of your Personal Data.
You may limit the use or disclosure of your personal data by sending your request to our Personal Data Protection Department. The requirements to prove your identity, as well as the procedure for sending and processing your request, will be governed by the same criteria indicated in the previous section. If your request is approved, VÍVARO will register it on the corresponding exclusion list.
Changes to the Privacy Notice
Any change or modification to this notice may be made by VÍVARO at any time and will be announced through its website or by any other means determined for this purpose.
VÍVARO Personal Data Protection Department:
Address: Avenida San Jerónimo No. 210 west, Colonia San Jerónimo, Monterrey, Nuevo León, CP 64640, Mexico.
Email: arco@vivaro.com
Hours: 9:00 a.m. to 6:00 p.m. Monday through Friday.
Update date: July 5 (fifth), 2024 (two thousand twenty-four).
Coordinator of Carrier's, SA de CV (“VÍVARO”), with address at Avenida San Jerónimo 210 poniente, Colonia San Jerónimo, Monterrey, Nuevo León, CP 64640, México (hereinafter, the “Vívaro Building”) and Internet portal www.vivaro.com (the "Website"), is responsible for the use, management and protection of your personal data and in this regard we inform you of the following:
The personal data (video recordings and sounds) that we collect from you in the Vívaro Building or any other of the facilities that VÍVARO has in the Mexican Republic, we will use them for the following purposes that are necessary for the service you request:
- Identify the people who enter the Vívaro Building facilities.
- Safety of both the people who visit the Vívaro Building, as well as those who work in this property.
To carry out the purposes described in this Privacy Notice, we will use the following personal data:
- Full name.
- Images and sounds captured by security cameras located in specific points of the Vívaro Building.
VÍVARO may transfer your personal data to third parties when the transfer: (i) is provided for in a Law or Treaty to which Mexico is a party; (ii) is made to controlling companies, subsidiaries or affiliates, or to any company in the same group that operates under the same internal processes and policies, as well as to its associates; (iii) is necessary by virtue of a contract, concluded or to be concluded between VÍVARO and a third party, in the interest of the owner; (iv) is necessary or legally required to safeguard a public interest, or for the procurement or administration of justice; (v) is necessary for the recognition, exercise or defense of a right in a judicial process; and, (vi) is necessary for the maintenance or fulfillment of a legal relationship between VÍVARO and the owner. In the event of transfer of personal data, this will always be carried out through legal figures and instruments that provide the appropriate level of protection and security measures for said data.
You have the right to know what personal data we have about you, what we use them for and the conditions of use that we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights. In the same way, you can revoke the consent that, if applicable, you have given us and/or limit the use or disclosure of your personal data.
It is important that you take into account that not in all cases we will be able to give you a favorable response to your request, because it is possible that due to some legal obligation we need to continue processing your personal data.
If you or your legal representative wishes to exercise your ARCO Rights, you can do so through our Personal Data Protection Department through the following email arco@vivaro.com. In order to respond to your request, you or your representative must correctly prove your identity and accompany it with a copy of any of the current official identifications, as well as the documentation that you consider supports your request.
VÍVARO reserves the right to make modifications to this Privacy Notice at any time, to address legislative or jurisprudential updates, internal policies, new requirements for the provision or offering of our services or products and market practices, modifications that you may consult. on the following web page www.vivaro.com, informing you that said site has implemented SSL security locks, cookies and other tracking tools which you can deactivate in the configuration options of your browser. It will be understood that you have given your consent if you do not express your opposition through email. arco@vivaro.com so that your personal data is transferred to third parties.
VÍVARO Personal Data Protection Department:
Address: Avenida San Jerónimo No. 210 west, Colonia San Jerónimo, Monterrey, Nuevo León, CP 64640, Mexico.
Email: arco@vivaro.com
Hours: 9:00 a.m. to 6:00 p.m. Monday through Friday.
Update date: July 5 (fifth), 2024 (two thousand twenty-four).
ARCO RIGHTS REQUEST
(Access, Rectification, Cancellation and Opposition)
PERSONAL DATA PROTECTION DEPARTMENT Coordinator of Carrier's, SA de CV with address at Avenida San Jerónimo No. 210 poniente, Colonia San Jerónimo, Monterrey, Nuevo León, CP 64640, Mexico. This request is designed to attend in a timely, manner and manner to the exercise of your ARCO rights provided for by the Federal Law on Protection of Personal Data Held by Private Parties (hereinafter “LFPDPPP”), and its Regulations. We remind you that ARCO rights can only be exercised by the owner or his legal representative after proving his identity, which is why this application must be accompanied by a simple or legible electronic copy of his current official identification (on both sides). Likewise, we inform you that for your request to proceed it is essential to complete all the requested information, which is necessary to prove your identity, as indicated in articles 32, 34 and 35 of the LFPDPPP, as well as 89 of its Regulations. .
HOLDER DATA:
Names): ____________________________________________________________________________________________________
Surnames: ______________________________________________________________________________________________________
Address at (street): ___________________________________________________________ Outside number: ____________________
Internal number: ________________________ City Hall or Municipality: ______________________________________________________
State: __________________________________________________________________ Zip Code: ________________________
Main phone: _______________________________________________________________________________________________
Secondary Phone: _____________________________________________________________________________________________
Email for contact: ___________________________________________________________________________________
Documentation that must accompany your application by means of a legible electronic copy (scanned) of current official identification (Mark with an "X"):
□ Voter ID with photo No. __________________________________________________
□ Passport No. _______________________________________________________________________
□ Military Service Card No. __________________________________________________________
□ Professional license No. ________________________________________________________________
□ IMSS Affiliation Credential No. _____________________________________________________
□ ISSSTE Affiliation Credential No. _____________________________________________________
□ Immigration document that confirms the legal stay of the foreigner in the country No. ___________________
REPRESENTATIVE INFORMATION (ONLY IF APPLICABLE):
Names): ____________________________________________________________________________________________________
Surnames: ______________________________________________________________________________________________________
* If you are the legal representative of the owner, you must accompany this application: a legible electronic copy (scanned) of the corresponding public instrument, or, where appropriate, a power of attorney signed before two witnesses (check the corresponding box).
□ Public Instrument.
Notary No. and City ____________________________________________________________ Instrument No. ___________________________
Notary (name) ___________________________________________________________________ Date ____________________________
□ Power of attorney.
ARCH RIGHTS:
Type of request: (Mark with an "X" the right or rights you wish to exercise):
□ Access □ Rectification □ Cancellation □ Opposition
In the following box you must indicate on which Personal Data you intend to exercise the rights mentioned above; as well as any other element or information that facilitates their location.
The personal data you provide in this application will be processed by Coordinadora de Carrier's, SA de CV, its affiliates and/or subsidiaries (“CCAl”), located at Avenida San Jerónimo No. 210 poniente, Colonia San Jerónimo, Monterrey, Nuevo León, CP 64640, México, to carry out all the necessary activities to attend to your exercise of ARCO Rights. In the case of canceling your data, the blocking and subsequent elimination of said information will be carried out in accordance with the corresponding legal provisions. For more information visit our website www.ccarriers.com.
